4/4/2024
Molsheim
Bugatti rewards its entrusted global partner network
For Bugatti, 2023 proved to be a period of growth and evolution in preparation for 2024, a pivotal year in the brand’s history. To further elevate its success, Bugatti is relying on its unrivaled network of sales and aftersales partners to help strengthen its presence and service level worldwide, guaranteeing a peerless ownership journey for the customer no matter where that touchpoint is based.
To recognize the exceptional work and dedication of its extended sales and aftersales teams, Bugatti has revealed the best-performing partners for 2023. The Sales Excellence and Service Excellence programs reward the teams and individuals that place customers at the center of their attention, delivering unmatched service befitting of the Bugatti brand.
Hendrik Malinowski, Managing Director at Bugatti Automobiles, added: “At
Bugatti, we are dedicated to building top-tier hyper sports cars and offer
unrivaled moments to our customers. It is important that the service delivered
by our partners reflects this attention to detail and unparalleled dedication,
providing an incomparable customer experience to our discerning clientele no
matter the location and the step in their customer journey. That’s why we
proudly recognize our top-performing partners through the Sales Excellence and
Service Excellence programs. These partners perfectly embody our core values,
and their exceptional performance ensures that the Bugatti ownership experience
continues to be beyond comparison.”
THE 2023 BUGATTI SALES EXCELLENCE PROGRAMME – EVAN CYGLER AND BUGATTI GREENWICH
NAMED AS WINNERS
Placing a spotlight on the exceptional sales talent across Bugatti’s network of
partners and celebrating outstanding contributions to the marque, Bugatti has
crowned the global winner of the Bugatti Sales Excellence Programme. This year
again appointing Bugatti Greenwich Brand Manager Evan Cygler, who claimed his
third consecutive win, further underlining his remarkable achievements and
demonstrating his passion for the brand.
Cygler not only showcased extreme dedication to designing incomparable
experiences and interactions for his customers, but also played a crucial role
in helping them create their dream cars. In 2023, for example, he followed the
development of the unique Chiron Super Sport¹ ‘Golden Era,’ working with the
customer and the Sur Mesure team, to ensure that the illustrious work of art was
brought to life. But 2023 was also the start of the configurations for the
unique modern day Bugatti roadster, the Mistral², and the track-only Bolide³,
which will soon enter production in the Molsheim Atelier.
As an acknowledgement for his performance in 2022, Evan Cygler was given a
once-in-a-lifetime opportunity, that he shared with some of his customers, to
realize a feat that few owners have ever achieved – taking a Chiron Super Sport
past the 400 km/h barrier at Space Florida’s Launch and Landing Facility at the
Kennedy Space Center in Florida.
Evan Cygler, said: “It is really unbelievable to have been named
‘Best-Performing Brand Manager’ for the third time in a row. I really want to
thank the Bugatti brand for its trust. The love I share with my customers for
Bugatti and its unrivalled hyper sports cars is my daily driving force. Going
above and beyond to hone truly unique experiences for them and help them to
realize their wildest dreams is where my dedication lies.”
Attached to the brand’s legacy, Cygler, like other brand partners, also focused
on making sure pre-owned Veyrons and Chirons found new owners in 2023. Through a
combination of personalized service, attention to detail, and a deep
understanding of the unique qualities of these automotive masterpieces, Cygler
diligently assisted the change of ownership, ensuring that each new customer
enjoyed a smooth journey.
BUGATTI ZURICH AWARDED THE 2023 ‘BUGATTI GLOBAL SERVICE PARTNER OF THE YEAR’
TITLE
With nearly 1,000 Bugatti cars now in circulation, servicing and maintenance
have become a core focal point for the brand, making customer service a vital
component in Bugatti’s ongoing efforts to uphold unparalleled standards.
Commending the best of these service partners, Bugatti has handed out three
regional Service Excellence Awards – one for North America, another for Europe,
and a third for the Middle East and Asia. Furthermore, a global title has been
awarded to the partner demonstrating the highest performance worldwide, selected
from the three regional winners.
For the 2023 period, Bugatti Broward was given the coveted title of ‘Regional
Best Performing Bugatti Service Partner’ in North America, while Bugatti Zurich
secured the top spot in Europe, and Bugatti Dubai received the title of best
performing partner for the Middle East and Asia region.
Reflecting the exacting standards of Bugatti’s design, engineering, and
assembly, the maintenance of these extraordinary vehicles requires the expertise
of extensively trained specialists. Equipped with state-of-the-art bays boasting
cutting-edge technologies, the latest diagnostic equipment, and expert
professionals trained in Molsheim, these three facilities stand at the vanguard
of customer care, making sure each Bugatti customer feels special and unique.
These accolades celebrate the teams that excel beyond comparison, cultivating
such reliable connections with customers that they elevate the Bugatti ownership
journey to unprecedented heights.
As recognition of its ability to create a special bond with Bugatti customers
and take care of their cherished cars, the European winner Zurich was also named
the worldwide award winner, becoming ‘Bugatti Global Service Partner of the
Year’ for a second successive year. The epitome of excellence in aftersales
care, Zurich stands out in enriching the Bugatti ownership process, anticipating
owners needs and delivering a precise service with a high level of dedication
and attention to detail that is worthy of a brand dedicated to ultimate luxury.
At Bugatti, sales and aftersales collaborate seamlessly throughout the entire
ownership journey to offer unsurpassable customer service.
Eligio Camiña, Bugatti Zurich Brand Manager and Aftersales Manager, said: “It is
an honor to be chosen as the world’s best-performing Bugatti service partner –
we are so proud to be part of Bugatti’s global network, and to contribute to the
brand’s continued success. This recognition is credit for all the hard work from
the entire team here, but we will continue to push on and consistently provide
the highest level of service to our loyal Bugatti customers.”
Embracing the same philosophy that is rooted with the brand, Bugatti and its
global network of partners trust that the smallest detail can have the biggest
impact – ‘Power is in the small details’. On this basis, the brand is constantly
refining its customer service network, adding innovative facilities to ensure
that Bugatti remains at the automotive pinnacle.
FUEL CONSUMPTION AND EMISSIONS
- 1 CHIRON SUPER SPORT: WLTP FUEL CONSUMPTION, L/100 KM: LOW PHASE 40.31 / MEDIUM PHASE 22.15 / HIGH PHASE 17.89 / EXTRA HIGH PHASE 17.12 / COMBINED 21.47; CO2 EMISSIONS COMBINED, G/KM: 486.72; EFFICIENCY CLASS: G
- 2 W16 MISTRAL: THIS MODEL IS NOT SUBJECT TO DIRECTIVE 1999/94/EC, AS TYPE APPROVAL HAS NOT YET BEEN GRANTED.
- 3 BOLIDE: THIS MODEL IS NOT SUBJECT TO DIRECTIVE 1999/94/EC, AS TYPE APPROVAL HAS NOT YET BEEN GRANTED.
